sentient N58HN password reset

sentient N58HN password reset

Postby mooner » Fri Aug 05, 2011 9:10 pm

hi,

i bought the above sentient cctv kit last year, its a 4 channel h.264 250GB network dvr. its been working great but recently i had to move some things around and it required me turning off the system.

when i turned it back on everything appeared to be working fine until i tried to access the web interface from my laptop. the page loads as it should however when i enter my password it says login failed. ive tried formatting the hard drive, tried the network password clean, and removed all login id's and passwords from the device, however it still says login failed.

i cannot remotely access my system via internet either.

Is there a firmware upgrade that would fix this bug or any other ways to remove any passwords which i havnt tried yet?


thanks
Last edited by mooner on Thu Aug 25, 2011 2:57 am, edited 1 time in total.
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Re: sentient N58HN

Postby Dan » Thu Aug 18, 2011 9:12 am

Hi there.

The reason for this is probably down to this being set up as DHCP, rather than Static.

What is the make and model of your router?

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Re: sentient N58HN

Postby mooner » Sat Aug 20, 2011 12:10 pm

hi,

its a d-link dir-615. i dont understand how it would make a difference if it was dhcp or static? because i can access the web interface on my laptop i just cant login to it because it says my password is incorrect. :S

ive set it up so that the dvr is automatically assigned an ip address from the router, so its always the same regardless...

I can also remotely access the web interface, the problem im having is not being able to log in due to an "invalid password" there is no password on the system currently, i wiped everything and restored to factory default and even that didnt work.

thanks

ps. i might not be expalining it properly, if you want i can send you the link to my dvr so you can see the issue for yourself.
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Re: sentient N58HN password reset

Postby mooner » Wed Aug 31, 2011 6:52 pm

anybody at all? this is really getting on my nerves, been unable to view cctv from laptop for about a month now and its extremely irratating having to use the dvr's extremely slow interface
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Re: sentient N58HN password reset

Postby Dan » Thu Sep 01, 2011 9:52 am

Please email me with a run down of exactly how you've got the DVR set up (network wise) and exactly what's set up in the Port Forwarding rules of the router.

This will help us to resolve the issue.

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Re: sentient N58HN password reset

Postby adeeljawa » Wed Dec 07, 2011 10:02 pm

Hye every one any one know how to rest sentient n72gu password as i changed password and forget what it was .
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Re: sentient N58HN password reset

Postby Dan » Wed Dec 07, 2011 10:40 pm

Yes, I'll email you.
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Re: sentient N58HN password reset

Postby evilbartman » Sat Dec 10, 2011 10:15 pm

Hi there. Same problem here. Bought a four channel 250gb sentient DVR last year, N09JJ. I have changed the passwords (including the admin) and now after a power cut I can't log on as I have forgotten the passwords. How do I do a factory reset to default password? Help, I have burglar footage I need to get to.
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Re: sentient N58HN password reset

Postby mooner » Mon Dec 12, 2011 12:39 pm

hi dan,

i emailed you a few days ago, a follow up would be appreciated.
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Re: sentient N58HN password reset

Postby Matty » Mon Dec 12, 2011 5:54 pm

evilbartman, I have sent you the reset procedure via the email link on your forum profile
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Re: sentient N58HN password reset

Postby Dan » Mon Dec 12, 2011 6:46 pm

mooner wrote:hi dan,

i emailed you a few days ago, a follow up would be appreciated.


Looked through my emails and can't find one from you?

Please could you send this again?

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Re: sentient N58HN password reset

Postby mooner » Thu Jan 19, 2012 11:54 pm

sent you another email dan. look forward to your reply.

thanks
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Re: sentient N58HN password reset

Postby Dan » Fri Jan 20, 2012 10:13 am

Received your email this morning, I'll have a look at it ASAP.

Thanks,

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Re: sentient N58HN password reset

Postby mooner » Fri Jan 20, 2012 2:56 pm

Image

Thats what im seeing if that helps at all. Note the "login failed" when the password field is left blank. I havnt put any password on the system at all. There was one previously but even that doesnt work. The same thing happens if i choose internet or LAN.
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Re: sentient N58HN password reset

Postby mooner » Tue Jan 24, 2012 1:20 pm

solved: simple in the end, turns out my dvr doesnt agree with internet explorer 9, so i installed a stand alone version of IE7 and it works fine now.
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Re: sentient N58HN password reset

Postby Dan » Tue Jan 24, 2012 6:58 pm

I'm pleased you have this sorted.

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Re: sentient N58HN password reset

Postby sp2k1 » Wed Feb 29, 2012 10:19 pm

I have forgotten my sentient 250GB n09jj password and looking a way to rest to default. I have changed the default pass from new but cannot remember the pass I changed it too. Is it possible to reset?
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Re: sentient N58HN password reset

Postby Dan » Thu Mar 01, 2012 3:40 pm

I've emailed this to you.
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Re: sentient N58HN password reset

Postby brizer291 » Mon Jun 04, 2012 2:38 pm

i have had my sentinent n72gu dvr on for over a year switched off to decorate now i cant get the password to go in ether that i changed it when i first bought it is there a way to clear this back to the way it was when i bought it hard reset or sumthing thnx brian
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Re: sentient N58HN password reset

Postby steveredman » Sat Jul 07, 2012 4:02 pm

Hi Guys,

Could somebody send me instructions to reset the password on the N58HN? It won't accept what I set it to.

Thanks,

Steve
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